Return Policy

For whatever reason, you are dissatisfied with your purchase, you can return item within 30 days of receipt  date subject to conditions below.

If item is defective on arrival

  • You have to contact us as soon as possible – Tell us what happen, before send back the item.
  • Send back the item via priority / express mail with tracking information.
  • Full refund is to be given after receipt the item back within a reasonable time.
  • At your option, replace or exchange the item is possible or upon your requests.

If you change mind, wrong order, or do not like it

  • Contact us within 30 days of receipt date.
  • Returned (or exchanged) must be unused and in their original box with all accessories included.
  • Send back the item via priority / express mail with tracking information.
  • 15% minimum restocking fee + original shipping cost is to be deducted from the refund.

If delivery company lost your watch

  • You can choose full refund or discount 5 %  of total price. However, the investigation take a lot of time that delivery company was loss or not loss. The investigation take on 1 – 2 months.  We can not execute until receiving a result from delivery company. 

 

Privacy Policy

This privacy policy describes how and when Yamato-nadesiko uses, collects, shares and protects any information that you give Yamato- nadesiko when you use this website.
When using any of our Services you consent to the collection, transfer, manipulation, storage, disclosure and other uses of your information as described in this Privacy Policy.
You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 16 May 2016.

We may collect the following information

We collect from PayPal user information below to provide our Services and to measure and improve them over time.
・User name
・Mail address
・Phone number
・Log data
・IP address

Internal record keeping

We may use the information to improve our products and services.
We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email.
We may use the information to customize our service, application or the website according to your interests.
We may provide your information to our third party partners for marketing or promotional purposes.
We will never sell your information.

We are committed to ensuring that your information is secure.
In order to prevent unauthorized access or disclosure we put it to safety and suitable place.
It is encrypted and no one can access to it without authorization.

Same as other many services, we use cookies that to be placed on your computer.
It is used to improve our service so that we collect additional website usage data.
The usage data helps us to understand more clearly what you do on our service.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually change your browser setting to decline cookies if you like. This may prevent you from taking full advantage of the website.

Links to other websites

In some cases, you can go out from our service and visit other service or web pages. However, once you use these links, we don’t have any control. Therefore, we can not be able to responsible for privacy policy on the visited pages.
Thus, you should follow privacy policy of there.